Refund policy

↩️ Return & Refund Policy

Last updated: December 2025

At Auto Apparel, we want every customer to be completely satisfied with their order.
If something isn’t right, we’re here to help make the return process as simple as possible.

📅 30-Day Return Window

You have 30 days from the date you receive your order to request a return or exchange.

To be eligible, items must be:

Unworn
Unwashed
In original condition
With all tags and packaging still attached

Returns that do not meet these conditions may be declined.

🧾 Return Eligibility

We accept returns for:

Wrong size
Incorrect item received
Damaged item (must contact us within 48 hours of delivery)
Change of mind (item must be unused and in original condition)

📦 Non-Returnable Items

To protect hygiene and product quality, we cannot accept returns on:

Items that have been worn
Items showing signs of use, odour, washing or damage
Clearance / final sale items

🚚 Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our end (e.g, wrong item sent).

We recommend using tracked shipping, as we cannot refund or replace items lost during return transit.

💸 Refunds & Exchanges

Once we receive and inspect your return:

Refunds are issued back to your original payment method
Exchanges are shipped once the returned item has been approved

Refund processing times may vary depending on your bank.

❗ Contact Us Before Returning

Please email us before sending anything back:

📩 officialautoapparel@gmail.com

We will provide return instructions and confirm eligibility.
Returns sent back without contacting us first may not be processed.

👍 Our Commitment

We’re a community-driven motorsport brand, and your satisfaction is important to us.
If you ever have an issue with your order, please reach out — we’re always happy to help.

Thank you for choosing Auto Apparel.